Question 1

How soon can the professional auto glass job be completed?

Accepted Answer

Our professional auto glass job completion time varies depending on the complexity of the job. However, we strive to complete most jobs within a few hours.

Question 2

How do I cancel or reschedule a permanent auto glass appointment?

Accepted Answer

For cancellation or rescheduling an auto glass appointment, customers must contact us as soon as possible. For mobile service, the appointment cancellation or rescheduling must be made at least 2 hours before the appointment time.

Question 3

How long will my permanent auto glass repair or replacement take?

Accepted Answer

The time for permanent auto glass repair or replacement depends on the complexity of the job. Simple repairs take 30 minutes while complex ones might need an entire day.

Question 4

Can I drop off my vehicle?

Accepted Answer

Customers can send their vehicles for permanent auto glass replacement or repair. Our company provides drop-off services. We will call you once the work is complete.

Question 5

Will a Professional Auto Glass technician come to pick up my vehicle?

Accepted Answer

Pick-up facilities for repairs or replacements are not provided by our company. We however send technicians to your address through the mobile service so that the job can be done at your location.

Question 6

How long will it be before I can safely drive my vehicle?

Accepted Answer

Depending on the complexity of the auto glass repair or replacement, the time taken to drive safely will vary and the technician will let you know. Typically it is safe to wait for 2 hours before driving again.

Question 7

Will any part of my vehicle be harmed during the auto glass repair or replacement process?

Accepted Answer

Our professional auto glass technicians take the requisite precautions to protect the vehicle during replacement and repairs. No harm is done to the vehicle.

Question 8

Will you vacuum my vehicle after service?

Accepted Answer

Our company does vacuuming of the vehicles after the service. Our expert and professional technicians will vacuum any broken glass in the vehicle.

Question 9

My rearview mirror is attached to my windshield. Will the technician attach it to the new windshield?

Accepted Answer

Our professional permanent auto glass technician will help to transfer and reattach the rearview mirror to the new windshield during the replacement procedure.

Question 10

Will you replace the stickers on my windshield?

Accepted Answer

Whenever possible, any kind of stickers, or decals present on your old windshield will be replaced and they will be applied to the new windshield by our expert technicians.

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